S3Drive - UnionPay failed payment

Apparently S3Drive doesn't seem to support UnionPay. Hi @mix9311, Sorry for reaching to you directly, but you've mentioned about some troubles with UnionPay. Would you be happy to let me know what happen when you provide credit card details through our Stripe panel. Does payment get rejected? Does it say card not accepted? We're really keen on supporting Union Pay, however we don't have any test card available just yet. (edited)

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Tom

Apparently S3Drive doesn't seem to support UnionPay. Hi @mix9311, Sorry for reaching to you directly, but you've mentioned about some troubles with UnionPay. Would you be happy to let me know what happen when you provide credit card details through our Stripe panel. Does payment get rejected? Does it say card not accepted? We're really keen on supporting Union Pay, however we don't have any test card available just yet. (edited)

I'll tell u the details tomorrow ,Good Night ！

Tom

Apparently S3Drive doesn't seem to support UnionPay. Hi @mix9311, Sorry for reaching to you directly, but you've mentioned about some troubles with UnionPay. Would you be happy to let me know what happen when you provide credit card details through our Stripe panel. Does payment get rejected? Does it say card not accepted? We're really keen on supporting Union Pay, however we don't have any test card available just yet. (edited)

You can provide a function to verify the payment method before making a payment, such as paying 0.1 euros and then returning it.

Would it help though? Regarding failed payment, we've contacted our payment provider (Stripe) and they couldn't confirm the exact reason for the failure and ask to contact the customer's bank. If you would like to reach out to your bank or tell me the decline message/code on your end then perhaps we might know what was the cause of the failure. Feel free to reach out to me on via Direct Message. Thanks !

Tom changed the channel name: UnionPay failed payment 3/14/2024 10:46 AM

Tom

Would it help though? Regarding failed payment, we've contacted our payment provider (Stripe) and they couldn't confirm the exact reason for the failure and ask to contact the customer's bank. If you would like to reach out to your bank or tell me the decline message/code on your end then perhaps we might know what was the cause of the failure. Feel free to reach out to me on via Direct Message. Thanks !

OK